SAP Dialog Monitor
Monitoring the dialog response times
General
| Executable | SAP-Dialog_Monitor.exe |
| Connection method | RFC |
| Ports |
($$ = Instance number) |
Default parameters
| Parameter name | Possible values | Default | Description |
|---|---|---|---|
| Host | <ip> | <hostname> | empty | Hostname or IP of the target system. If you use a virtual hostname on your SAP servers, please use also the virtual host to connect. |
| SAPSID | string (3) | XXX | empty | SID of the SAP system |
| SAPInstance | number (2) | 00 - 99 | empty | Instance number of the SAP system |
| SAPClient | number (3) | 000 - 999 | empty | SAP Client (CLNT/MANDT) |
| SAPUsername | string | empty | SAP user |
| SAPPassword | string | empty | Password of the SAP user |
Sensor-specific parameters
| Parameter name | Possible values | Default | Description |
|---|---|---|---|
| SLATime | number | 2000 | Fixed time value in ms for channel "Responsetime - SLA" (creates a static graph line in PRTG reporting to get a better overview about potential SLA breaches) |
Channels
| Channel name | Description | Lookup file |
|---|---|---|
| Responsetime daily | Response time of the SAP System for the current day | |
| Responsetime monthly | Response time of the SAP System for the current month | |
| Responsetime last 10 minutes | Response time of the SAP System for the last 10 minutes | |
| Dialogsteps daily | Performed dialogsteps for the current day | |
| Dialogsteps monthly | Performed dialogsteps for the current month | |
| Dialogsteps last 10 minutes | Performed dialogsteps for the last 10 minutes | |
| Transfer daily | Transferred data for the current day | |
| Transfer monthly | Transferred data for the current month | |
| Transfer last 10 minutes | Transferred data for the last 10 minutes | |
| Responsetime - SLA | Static value just to compare in PRTG graphs with average dialog times | |
| Channel Responsetime | The time the monitor took for the last run |
Important notes
warning
If some statistics were not collected in transaction ST03N, the sensor will print out the missing statistics in the sensor text. But the sensor will remain in a green state if no other error occurs.
Troubleshooting
| Symptom | Possible solution |
|---|---|
| Sensor does not show all channels |
|
FAQ
| Question | Answer |
|---|---|
| How can I avoid alerting when there are peaks in the 10 minutes channel? | One possible solution is to adjust the notification trigger of the sensor. You can set the seconds of the trigger to a higher value than the sensor check interval. Like this a notification will only be triggered when the sensor is in down state for two intervals. For example: check interval is 10 minutes (10 * 60 = 600 seconds); trigger is set to 700 seconds. |
Changelog
| Version | Changes |
|---|---|
| 1.4.0.1 | Rebuild for new signature of AddChannel method |
| 1.4.0.0 | Build for installer 1.4.0 |
| 1.3.6.0 | First stable release |