SAP Spool Monitor
Monitoring spool requests
General
| Executable | SAP_Spool_Monitor.exe |
| Connection method | RFC |
| Ports |
|
Default parameters
| Parameter name | Possible values | Default | Description |
|---|---|---|---|
| Host | <ip> | <hostname> | <fqdn> | empty | Hostname or IP of the target system. If you use a virtual hostname on your SAP servers, please use also the virtual host to connect. |
| SAPSID | string (3) | XXX | empty | SID of the SAP system |
| SAPInstance | number (2) | 00 - 99 | empty | Instance number of the SAP system |
| SAPClient | number (3) | 000 - 999 | empty | SAP client number warning To get correct results ONLY client 000 should be used here |
| SAPUsername | string | empty | SAP user |
| SAPPassword | string | empty | Password of the SAP user |
Sensor-specific parameters
| Parameter name | Possible values | Default | Description |
|---|---|---|---|
| Outputdevices | <printer1>,<printer2>,... | * (all printer) | List of printer which are used as filter info only the printer shortname with 4 characters is allowed |
| SpoolRequestName02 | <request_name1>,<request_name12>,... | * (all spool requests names) | List of spool request names which are used as filter. You cannot include and exclude request names at the same time |
Channels
| Channel name | Description | Lookup file |
|---|---|---|
| Done | Number of successfully completed spool requests | |
| Entries | Number of all spool requests | |
| Errors | Number of spool requests that contain errors | |
| No Print | Number of spool requests that were not printed | |
| Problems | Number of spool requests that contain problems | |
| Request | Number of spool requests | |
| Usage | Percentage utilization of the number range | |
| Free | Number of free spool requests |
Important notes
warning
Please check the channel limits in PRTG if they fit for your alerting.
Troubleshooting
| Error Code | Error Message | Possible Solution |
|---|---|---|
[SCN-076-000] | The following parameters has not been provided: <parameters> Please read the sensor documentation for further information! | Specify the listed parameters in the profile or in the sensor-specific parameters. |
[SCN-076-100] | RFC Connection error: <message> | Check the SAP connection parameters (Host, SAPInstance, SAPSID, SAPClient, SAPUsername, SAPPassword) and that the SAP system is reachable from the PRTG probe. The message from SAP tells you the cause (e.g. wrong password, locked user, missing authorization for RFC). |
Changelog
| Version | Changes |
|---|---|
| 2025.10 | Fixed an integer overflow that could occur when using a large number in the spool number range. |
| 2024.01 | Added new parameter to filter for spool request name(s) |
| 2023.09 | The check of the used timezone has been corrected |
| 2021.09 | Added parameter Outputdevices to filter for specific printer |
| 1.4.0.1 | Rebuild for new signature of AddChannel method |
| 1.4.0.0 | Build for installer 1.4.0 |
| 1.3.6.0 | First stable release |