SAP Webservice Monitor
Monitors the status of asynchronous ABAP web service messages and looks for errors or long processing messages (see transaction SRT_MONI). Requirements: At least a SPS which is from 06/2021 or newer (e.g. NW 7.40 SPS 26 or NW 7.50 SPS 22)
General
| Executable | SAP_Webservice_Monitor.exe |
| Connection method | RFC |
| Ports |
|
Default parameters
| Parameter name | Possible values | Default | Description |
|---|---|---|---|
| Host | <ip> | <hostname> | <fqdn> | Hostname or IP of the target system. If you use a virtual hostname on your SAP servers, please use also the virtual host to connect. | |
| SAPSID | string (3) | XXX | empty | SID of the SAP system |
| SAPInstance | 00 - 99` | Instance number of the SAP system | |
| SAPClient | number (3) | 000 - 999 | empty | SAP Client (CLNT/MANDT) |
| SAPUsername | string | SAP user | |
| SAPPassword | string | Password of the SAP user |
Sensor-specific parameters
| Parameter name | Possible values | Default | Description |
|---|---|---|---|
| Minutes | number | 1 -n | 15 | Past minutes to check |
| ProcessingTime | number | 1 -n | 10 | Past minutes to query the long processing messages |
Channels
| Channel name | Description |
|---|---|
| Message in Error state | Total number of error messages (which are in status 117, 114, 111, 121, 122, 133) |
| Messages with long processing time | Total number of long processing messages (which are in status 102, 130, 131) |
Troubleshooting
| Error Code | Error Message | Possible Solution |
|---|---|---|
[SCN-097-000] | The following parameters has not been provided: <parameters> Please read the sensor documentation for further information! | Specify the listed parameters in the profile or in the sensor-specific parameters. |
[SCN-097-051] | Parameter "ProcessingTime" is not a correct integer value! | Specify a positive integer in the parameter ProcessingTime. |
[SCN-097-100] | RFC Connection error: <message> | Check the SAP connection parameters (Host, SAPInstance, SAPSID, SAPClient, SAPUsername, SAPPassword) and that the SAP system is reachable from the PRTG probe. The message from SAP tells you the cause (e.g. wrong password, locked user, missing authorization for RFC). |
[SCN-097-151] | Error setting channel <messages in error state> - <message> | Reading the web service messages failed. Check that the RFC user is authorized to read the web service runtime tables. |
Changelog
| Version | Changes |
|---|---|
| 2025.10 | Corrected date parsing to catch errors when empty values appear |
| 2023.09 | Initial release |