Monitors all instances and processes of a SAP system. Works with all instance-based SAP systems except
SAP Identity Management. E.g. AS ABAP, AS Java, SAP HANA, Webdispatcher, SAP Content Server, …
General
| Executable | SAP_System_Monitor.exe |
| Connection method | HTTP |
| Ports |
- 5$$13 (http)
- 5$$14 (https)
($$ = instance number)
|
| Lookup files |
- itesys.sapsystemmonitor.instancestate.ovl
- itesys.sapsystemmonitor.processstate.ovl
|
Default parameters
| Parameter name | Possible values | Default | Description |
|---|
| Host | <ip> | <hostname> | <fqdn> | empty | Hostname or IP of the target system. If you use a virtual hostname on your SAP servers, please use also the virtual host to connect. |
| SAPInstance | number (2) | 00 - 99 | empty | Instance number of the SAP system |
| OSUsername | string | empty | <sidadm>-user |
| OSPassword | string | empty | Password of the <sidadm>-user |
Sensor-specific parameters
| Parameter name | Possible values | Default | Description |
|---|
| Protocol | https | http | https | Used protocol for the connection to sapstartsrv |
| AllHosts | false | true | false | Defines wether all instances on all hosts should be checked or only the host to which the sensor connects. |
Channels
| Channel name | Description | Lookup file |
|---|
| <hostname> <instance> | Displays the status of an instance | |
| <hostname> <instance> - <process> | Displays the status of a specific process of an instance | |
Lookup values
Values, states and texts defined in the lookup files of this sensor.
Lookup file: itesys.sapsystemmonitor.instancestate.ovl
| Value | State | Description |
|---|
0 | Error | GRAY |
1 | OK | GREEN |
2 | Warning | YELLOW |
3 | Error | RED |
Lookup file: itesys.sapsystemmonitor.processstate.ovl
| Value | State | Description |
|---|
0 | Error | GRAY |
1 | OK | GREEN |
2 | Warning | YELLOW |
3 | Error | RED |
Troubleshooting
| Error Code | Error Message | Possible Solution |
|---|
[SCN-096-000] | The following parameters has not been provided: <parameters> Please read the sensor documentation for further information! | Specify the listed parameters in the profile or in the sensor-specific parameters. |
[SCN-096-051] | Please provide a valid value for the parameter SAPInstance! | Specify the two-digit instance number in the parameter SAPInstance. |
[SCN-096-151] | <message> | The instance list could not be read via SAP Control. Check Host, SAPInstance, OSUsername/OSPassword and that the SAP Control web service is reachable. |
[SCN-096-152] | Could not get processes of instance <hostname> <nr>: <message> | The SAP Control web service of the named instance is not reachable. Check that the host is reachable from the PRTG probe and that port 5<nr>13 is open. |
Changelog
| Version | Changes |
|---|
| 2024.04 | Fixed bug during collecting of information on distributed systems when using parameter AllHosts = true |
| 2023.06 | First stable release |